Order Cancellation & Changes
Orders may only be cancelled or modified prior to any actual customizing to a component. Once any component has been modified to fulfill your order, that component has been customized for you and will remain as part of your order. For cancellations, 3B Golf Clones will credit in the form payment was made, however we have no control over when your credit card company shows a credit to your account.

Returns: New Items
Custom assembled clubs may not be returned except under our warranty policy.
Returns that have not been used and still in original package will receive a 90% refund minus shipping and handling . Shipping and shipping cost is the responsibility of the individual returning the product(s). 3B Golf Clones will not assume this cost. The only exception to this is if the warehouse incorrectly picked the order. Contact us within 30 days from the day of purchase with your name, a daytime telephone number and the product(s) to be returned. We will email a Return Authorization Number within 24-48 hours excluding holidays and weekends. When returning your product(s) include your name, daytime telephone number and the Return Authorization Number given to you. When returning product(s) for refund, keep a record of the returning shipment and tracking numbers. 3B Golf Clones cannot be responsible for the returning product(s) until we have received it. The return product(s) will be inspected for compliance with our policy. After all polices have been met, 3B Golf Clones will credit in the form payment was made within 5 business days (Monday-Friday) of receiving the returned product(s). 3B Golf Clones has no control over when your credit card company shows a credit to your account.

Returns: 30 Day Trial Play
If your not completely satisfied with your new clone golf clubs after trial play, return them within 30 days of delivery for 80% refund minus shipping and handling. Golf clubs returned with normal wear and not permanently damaged or abused will be accepted under this policy. Golf club orders, where the clubs are built to non-standard specifications, are excluded from this offer, meaning no upgrade on length, shaft(s) and or grip(s). Any club altered from the original manufacturer's specifications voids this offer. New Iron sets, Wedges(AW, LW), Drivers, Fairways, Putters, and Chippers are the only products eligible under this program. Shipping and shipping cost is the responsibility of the individual returning the product(s). Contact us within 30 days from the day of delivery with your name, a daytime telephone number and the product(s) to be returned. We will email a Return Authorization Number within 24-48 hours excluding holidays and weekends. When returning your product(s) include a copy of your invoice from our website and the Return Authorization Number given to you.

Damaged Goods
If an item reaches you in damaged condition, do not return damaged or broken merchandise to us unless you receive our instructions to do so. Save the shipping carton and notify the freight carrier. This is necessary so that you do not lose your right to file a claim. All claims for damaged goods must be made with the freight carrier within 10 days of the invoice date.

Warranty: Golf Clubs
Golf clubs are covered by a one year warranty from the date of sale against breakage under normal playing conditions. Any driver that dents due to a ball being struck outside the face will not be covered by warranty. Dents on the sole, hill, toe or on top of the club caused by missed hits are not covered. Normal wear from play is not covered. Clubs that has had repairs not done by us or approved by us is not covered. Any shaft broken as a result of unusual force such as bending, spine aligning, taking shaft deflection readings, or misuse is not covered. Shafts broken two inches or more above the hosel is not covered. If possible avoid hitting graphite shafted clubs off of driving range mats.

For warranty return contact us with the following: Your name, a daytime telephone number and the product(s) to be returned. Include the reason for the return, and we will email a Return Authorization Number within 24-48 hours excluding weekends and holidays.

Warranty: Golf Bags
Golf bags are warrantied to be free from defects in materials and workmanship for one year from date of sale. At our option and you as the purchaser, defective products covered by this limited warranty will be repaired or replaced at no charge. Defective products must be authorized for return from 3B Golf Clones. This warranty does not apply to normal wear or damage from abnormal use, misuse, abuse, neglect or accident to products which have not been repaired or modified by 3B Golf Clones or the manufacturer. For warranty return contact us with the following: Your name, a daytime telephone number and the product(s) to be returned. Include the reason for the return, and we will email a Return Authorization Number within 24-48 hours excluding weekends and holidays.